East of England Strategic Health Authority

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The East of England Strategic Health Authority was formed on 1 July 2006.  Where possible reports will continue to be shown under:

Bedfordshire and Hertfordshire Strategic Health Authority
Essex Strategic Health Authority
Norfolk, Suffolk and Cambridgeshire Strategic Health Authority

  • Netcare shortlisted for NHS work. South African company has been named preferred bidder on three five-year contracts to provide various diagnostic services to thousands of patients across the UK. Netcare has been named preferred bidder for the Cumbria & Lancashire capture assess and treatment scheme. The contract entails the delivery of 220,000 outpatient, diagnostic and minor surgical and non-surgical treatments across seven locations. The contract is expected to commence during the second quarter of 2007. It will perform MRI and CT scans and prepare patients for surgery. The contract is one of 24 projects that form the NHS Independent Sector Treatment Centres Programme. The combined value of the deals is £2.5bn. Netcare has also been named preferred bidder for the London Diagnostic Services and Eastern Regions Diagnostic Services contracts in conjunction with InHealth Group. The companies will provide a range of diagnostic radiology services, including MRI, X-ray, ultrasound and endoscopy, from more than 96 locations across London and the east of England. The contracts represent two out of seven available as part of the NHS Diagnostics Programme. The project is worth a combined £1bn over five years. Netcare continues to tender for additional contracts. Netcare is Africa's largest private hospital and doctor network. In May, it significantly bolstered its UK operations when it purchased a controlling stake in General Healthcare Group, a provider of private acute care in the UK. The combined company owns almost 120 hospitals across the UK, with about 11,500 beds. Summary by Keep our NHS Public of Independent 16 August 2006
  • NHS plc: a dire diagnosis. Private Eye says: "No sooner had a cross-party committee of MPs heavily criticised the government's use of independent sector treatment centres (ISTCs) than the Department of Health defiantly announced that these private sector companies would be given £lbn worth of contracts to run a series of "diagnostic centres". The identities of the lucky firms show how commercial the business of healthcare has become. The London and east England contract goes to Amicus InHealth… owned by a consortium of South African private health outfit Netcare, which botched a contract to provide cataract operations in Oxfordshire; Apax, a private equity group set up by New Labour favourite Sir Ronald Cohen; and Inhealth, a company chaired by serial private health director Tim Chessells and owned by a mysterious Luxembourg fund called Pegasus. Doubtless this bunch has nothing but the nation's health in mind as it makes crucial diagnoses and won't be unduly inclined to push people to independent treatment centres of the sort run by, er, Netcare. Meanwhile in the South West the record of the (management) consultants at Atos Origin in providing the over-priced and unpopular choose-and-book system for hospital referrals was no bar to their success. Nor in the South East were there too many concerns about the conflicts of interest presented by handing the diagnosis deal to the country's biggest private hospital operator, the taxdodging BUPA. West Midlands patients will be able to benefit from the services of Mercury Healthcare, the company that has already been paid millions for work it hasn't done and whose "group strategy director" is one Mark Smith, the former chief executive of Portsmouth Hospitals NHS trust who resigned after the trust received zero stars. From there he became head of health at PFI firm Amey working closely with Ken Anderson... who now just happens to be doling out the diagnostic centre contracts as "commercial director" of the NHS. Appropriately enough in the North East the diagnostics contract has gone to Alliance Medical, the company owned by yet another private equity group, Bridgepoint - former employer of Geordie New Labour man and ex-Health Secretary Alan Milburn. The company's previous forays into the health service include a £95m contract to run MRI scans which were so poor they had to be checked by the NHS anyway, leading the British Medical Association to describe the firm's performance as "a complete disaster". So depending on where you live, your next illness could well be diagnosed by an incompetent or a profiteer - or more likely a combination of the two." Summary by Keep our NHS Public of Private Eye 16 August 2006
  • The first evidence of the scale of NHS reorganisation that ministers want to push through across England came yesterday in health authority documents suggesting the number of hospitals providing full emergency services may be halved. In the Guardian yesterday, the NHS chief executive, David Nicholson, unveiled plans to redesign the the NHS to improve care by concentrating key services at fewer hospitals. He said there would be up to 60 "reconfigurations", including an overhaul of A&E, paediatrics and maternity services. Board papers for the East of England strategic health authority, meeting today in Fulbourne, near Cambridge, suggest this may call into question the continuation of district general hospitals providing all the key services, including A&E departments, emergency medicine, waiting list surgery, maternity services and outpatient consultations. Paul Watson, director of commissioning, said general purpose hospitals serving populations of about 250,000 have existed for more than 40 years, but may no longer be sustainable.John Carvel, social affairs editor Thursday September 14, 2006 The Guardian
  • Health chiefs say there is no 'hit list'. Health chiefs yesterday gave assurances that they did not have a "hit list" of units across the region as they backed plans for a major review of hospital services. Staff at some hospitals such as the Queen Elizabeth Hospital at King's Lynn feared that plans to reconfigure acute services could mean greater centralisation and the loss of some departments such as accident and emergency and neonatal intensive care services. But bosses at the East of England Strategic Health Authority say they are taking an open mind approach to the review to see whether the current configuration of service is what is needed for the next three decades. Staff representatives at QEH fear that the review is a "thinly-veiled" way of making cuts. The SHA does, however, warn that there are financial considerations involved, with many hospitals and trusts facing multi-million pound deficits. Summary by Keep our NHS Public of Eastern Daily Press 15 September 2006
  • Union concerns over health review. A health union has expressed concern over a radical review of the NHS in the East which could see some hospitals downgraded or even closed. The East of England Strategic Health Authority is looking at a major shake-up of hospitals in the region. Dr Paul Watson, director of commissioning for the SHA, told the BBC he could not rule out the downgrading or even closure of any of the 19 hospitals in Bedfordshire, Cambridgeshire, Essex, Hertfordshire, Norfolk and Suffolk. One of the most vulnerable hospitals in any review is Hinchingbrooke Hospital in Huntingdon, Cambridgeshire. Geoff Reason, of Unison, said: "We are really concerned because it possibly could result in a huge reduction in the level of services in the east of England." Summary by Keep our NHS Public of BBC Online 19 September 2006
  • Union anger over Blair's health comments. Union leaders in the region reacted with anger last night at comments by Prime Minister Tony Blair that there would be only "a few hundred" compulsory redundancies in the NHS this year. Tory leader David Cameron claims the current financial crisis in the health service is costing 20,000 jobs - a figure which managers' organisation NHS Employers has said "may turn out to not be too far off the total reduction in workforce numbers this year". The newly-appointed chief executive of the NHS, David Nicholson, insisted that the true number of jobs lost would be "significantly less" than that, but admitted that he did not know what the final figure would be. And Blair said the vast majority of staffing reductions would involve posts remaining unfilled or people being moved to new positions, and only relatively few NHS workers would actually lose their jobs. Geoff Reason, Unison's regional head of health, said: "We have a total of 2,800 notices of redundancies in the East of England. We are facing increasing numbers of compulsory redundancies - there are already over 100 compulsory redundancies in this part of the world. It's an illusion to say 'compulsory' is the test. The test is how many theatres have been closed, how many patient clinics have been restricted and how many operations have been cancelled. The question is should we be making qualified health workers redundant when we have a huge need for these people ?" Lib Dem health spokesman Steve Webb said: "The Prime Minister is totally out of touch with reality. Around the country people are campaigning in their thousands against threats to their local hospitals. Reported job losses are just the tip of the iceberg. What kind of pressure will staff be under to take voluntary redundancy or take on different jobs which they may not want ? With the new NHS Chief Executive saying that up to 60 'reconfigurations' are yet to come, more enormously disruptive job losses and service cuts can be expected." Summary by Keep our NHS Public of East Anglian Daily Times 19 October 2006
  • NHS criticised over naming and shaming of endangered health trusts. The government was criticised today for drawing up a hit list of 77 NHS trusts at risk of closure, cuts in services and significant debt. The list, released today by the Department of Health (DoH), also highlights which trusts are likely to come under the most media scrutiny - prompting accusations from doctors' leaders and opposition MPs that NHS reform is being driven by political priorities rather than clinical need. The so-called "heat maps" assessed whether individual NHS trusts would face national, regional or local media attention and when this coverage was most likely to occur. It also identified where NHS closures or cuts could affect Labour MPs. The list was released by the DoH following a request by the Conservative party under the Freedom of Information Act. Under the plans to reform the NHS, more patients would be treated in the community rather than at their local hospital, and specialist services would be taken away from local hospitals to create regional centres of excellence. The impact was expected to be greatest on acute and community hospitals. The list showed that NHS trusts in London were most at risk, with eight of the 12 identified likely to attract national media attention. he list also included 10 trusts from the east of England, and nine each in the north-west, south central and south-east coast. David Batty and agencies Wednesday November 8, 2006 Guardian Unlimited
  • Hospitals told to delay operations to ease debt. Hospitals have been told not to operate on patients until they have been on a waiting list for up to 20 weeks in the latest attempt to deal with the financial crisis in the health service. The instructions to delay treating people for as long as possible are spelled out in leaked documents seen by The Daily Telegraph. In one letter, hospital managers are told to work out how many operations can be put off until after the new financial year, which starts in April. The documents, which were leaked to the Conservatives, are the latest evidence of the impact that the £1.3 billion deficit run up by front-line trusts in England is having on patient care. The Tories said patients were having their treatment artificially delayed because trusts were under orders from Patricia Hewitt, the Health Secretary, to ensure that they break even. The instructions to delay treatment for as long as possible are made in two separate letters sent by health managers in the East of England, which has the worst performance in the NHS. The first letter was sent by the East of England's strategic health authority to the chief executives of the region's primary care trusts, which run GP clinics and pay hospitals if a patient needs treatment. The letter, written in November by Dr Paul Watson, the strategic health authority's director of commissioning, underlined the pressing need to get a grip on budgets. "The current end of year projections for PCTs are simply unacceptable," he said, before going on to set out his plans to ensure hospital operations were "restricted to the minimum required to meet required access targets." There is a similar message in a separate letter sent to the Queen Elizabeth Hospital in King's Lynn by Hilary Daniels, the chief executive of the Norfolk primary care trust. In her letter, she said her PCT was having to impose limits on the number of patients it could pay to be treated at the hospital in the final few months of the financial year. Andrew Lansley, the shadow health secretary, said: "There is no point in paying these NHS staff to do nothing in the last quarter of the financial year solely because Patricia Hewitt has put her own job on the line by promising to get the NHS back into the black by April. Even the Department of Health must realise this is false economy." Summary by Keep our NHS Public of Telegraph 2 January 2007
  • Cash-strapped SHA scraps emergency care network. NHS East of England has scrapped a regional emergency care network, leading to the loss of seven posts and sparking criticism from emergency care specialists. The cash-strapped strategic health authority has recommended primary care trusts withdraw funding for the Norfolk, Suffolk and Cambridge emergency care network. The SHA also recommended PCTs stop funding a computerised capacity and activity monitoring system that allows co-ordination between hospital trusts and ambulances. Talks were under way this week between acute and ambulance trusts to try to save the service. The Department of Heath recommends all areas should have an emergency care network to oversee urgent care transformation. The SHA forecasts an overspend of £175m this year. Summary by Keep our NHS Public of Health Service Journal 1 March 2007
  • Longer wait for NHS patients. Patients will have to wait up to five months for surgery to save NHS cash, a leaked letter has revealed. The current average waiting time is eight weeks but hospitals are being told to treat fewer patients to avoid overspending their budgets. A document from the East of England Strategic Health Authority, leaked to MP John Baron, tells how primary care trusts are told to ensure surgery is "limited" to urgent patients or those who have waited 20 weeks. The Billericay and district MP said it meant efficient hospitals, currently hitting targets, would be penalised and forced to limit the numbers of operations they carry out. He said: "South West Essex PCT has been ordered to transfer £3.5m to the health authority so it can be given to other trusts in the region with deficits. However, it is struggling to find all the cash. Why should our PCT be made to make cutbacks because other PCTs are in deficit ?" Summary by Keep our NHS Public of South Essex News 16 March 2007
  • PCTs delayed on audiology contract. An audiology contract has been delayed indefinitely because the provider has not been able to sign off quality and safety guarantees with the Department of Health. The DoH had awarded Mercury Health preferred bidder status to provide diagnostics services to NHS patients across the West Midlands, on behalf of the region's 17 primary care trusts. However the delay in the audiology contract has left PCTs fearful that they may miss next year's 18-week maximum wait target. A DoH spokesman said Mercury Health had not yet shown that it could 'ensure patient safety and high-quality healthcare for NHS patients'. The contract would only proceed when this had been guaranteed, he said. The DoH's contract with Mercury Health to provide other types of diagnostics services to patients in the West Midlands will start at the end of May, two months after the government's original deadline. In February, HSJ revealed that BUPA had pulled out of a contract with the DoH to provide diagnostic services across the South East. Amicus InHealth, a joint venture between Amicus Healthcare and InHealth Group, has won preferred bidder status on two of the diagnostics contracts in London and the East of England. Atos Origin will provide diagnostic services to patients in the South West, and Alliance Medical has won preferred bidder status for the North East. Summary by Keep our NHS Public of Health Service Journal 5 April 2007
  • NHS cutbacks leave £500m unspent. The NHS has underspent by half a billion pounds as a result of the aggressive cuts imposed by the health secretary, Patricia Hewitt, a Guardian analysis of health authority figures has revealed. The size of the underspend caused fury among health union leaders yesterday, who said it was generated by an unnecessarily harsh squeeze on spending during the winter months when many NHS trusts economised by closing wards, axing jobs and delaying operations until the start of the new financial year in April. ... The biggest surplus was in the north-west, where the NHS ended the financial year with £161m in spare cash. Other surpluses included £116m in Yorkshire and Humberside, £92m in London and £73m in the north-east. The only deficits came in the eastern region, which overspent by £152m, and the south-east coast, which was nearly £55m in the red. John Carvel, social affairs editor Tuesday May 29, 2007 The Guardian
  • Call for hospital debt write off. Alistair Burt, MP for North East Beds has called for Bedford Hospital NHS Trust's 11m debt to be dropped after he revealed that North and East Herts NHS Trust has been told it does not have to repay its debts. NHS in the East said the trust had not recieved special treatment but Mr Burt has been told by the trust that, due to accountancy changes and success in cutting costs, "no further repayment was required to the Treasury" Mr Burt said: "I was very surprised to learn that, quietly, the debt of £22m, which East and North Hertfordshire NHS Trust had last summer, had been wiped out. Good for them. But Bedford confirmed it was still repaying theirs. Why ?" He said he has written to the East of England Strategic Health Authority (EESHA) requesting the same treatment. In a statement EESHA said: "Bedford Hospital has been treated the same as hospitals in Hertfordshire. "Bedford Hospital is now in financial balance and ended 2006-07 with a small surplus. The trust is now on a sound financial footing and is making surpluses, which is in line with good financial practices. These surpluses will be available to the trust for reinvestment in patient services." Summary by Keep our NHS Public of BBC 20 September 2007
  • NHS patients who complain risk victimisation, say inspectors. NHS patients who complain about a poor standard of care are at risk of being victimised, health inspectors warn today after the first national audit of the complaints system in England. The Healthcare Commission said it launched the review after becoming increasingly concerned about how hospitals and primary care trusts respond when patients criticise the behaviour of staff or conditions in hospitals or GP surgeries. After a risk assessment of all trusts, it identified 32 hospitals, ambulance services and primary care trusts which appeared to have the least satisfactory arrangements. Inspectors found none had comprehensive safeguards to ensure that people who complained could be confident their care would not suffer as a result. They identified "significant lapses" at nine of the audited trusts. "The main concern was an absence of systems to monitor whether care had changed in any way as a result of a complaint," the commission said. Few trusts were using complaints to learn how to improve the service. The commission named 12 trusts where it found "significant lapses" in one or more of the national standards for managing NHS complaints. It said this would affect their marks in the annual performance tables. Another six were given formal warnings and 12 were told to make improvements. Only two got a clean bill of health. The commission investigates about 8,000 appeals a year from patients who have complained to a hospital or primary care trust and are dissatisfied with the response. Its report concluded: "Processes can be fragmented and applied inconsistently within individual trusts and across the NHS ... the emphasis remains on the process rather than seeking to find resolution for the person raising a complaint." It criticised trusts for doing little to help people from ethnic minority communities or patients with learning difficulties. Anna Walker, the commission's chief executive, said: "Given that the NHS provides 380m treatments a year, the number of complaints - 140,000 - is relatively small. But when someone does complain, trusts need to respond well. Patients want complaints resolved quickly and locally." The report praised one of the largest and busiest acute hospitals in the north-west for learning from a complaint about a patient who died after an MRSA infection. Relatives expressed concern about staff wearing uniforms outside the hospital, risking contamination. The trust devised a new dress code and invested in facilities for staff to change clothes. Peter Walsh, chief executive of Action against Medical Accidents, said: "This audit is further evidence, as if we needed it, that the way many NHS organisations handle complaints adds insult to injury and there is an urgent need for improvement."

    John Carvel, social affairs editor Monday October 8, 2007 The Guardian. [The list is incomplete as it omits NHS bodies in the York area, despite the prolonged neglect of Sharon Wilson.]

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Heat Map East of England
SHA forecasts 2006 07 East of England

Annual Health Check 2006

Healthcare organisations weak for quality of services

Bedfordshire Heartlands Primary Care Trust
Watford and Three Rivers Primary Care Trust
West Hertfordshire Hospitals NHS Trust

Healthcare organisations weak for use of resources

Bedford Hospital NHS Trust
Bedfordshire Heartlands Primary Care Trust
Billericay, Brentwood and Wickford Primary Care Trust
Broadland Primary Care Trust
Cambridge City Primary Care Trust
Central Suffolk Primary Care Trust
Chelmsford Primary Care Trust
Colchester Primary Care Trust
Dacorum Primary Care Trust
East and North Hertfordshire NHS Trust
Essex Rivers Healthcare NHS Trust
Great Yarmouth Primary Care Trust
Harlow Primary Care Trust
Hertsmere Primary Care Trust
Hinchingbrooke Healthcare NHS Trust
Huntingdonshire Primary Care Trust
Ipswich Hospital NHS Trust
Luton Teaching Primary Care Trust
Maldon and South Chelmsford Primary Care Trust
Mid Essex Hospital Services NHS Trust
North Hertfordshire and Stevenage Primary Care Trust
North Norfolk Primary Care Trust
Norwich Primary Care Trust
Royston, Buntingford and Bishop's Stortford Primary Care Trust
South Cambridgeshire Primary Care Trust
South East Hertfordshire Primary Care Trust
Southern Norfolk Primary Care Trust
St Albans and Harpenden Primary Care Trust
Suffolk Coastal Primary Care Trust
Suffolk West Primary Care Trust
The Princess Alexandra Hospital NHS Trust
The Queen Elizabeth Hospital King's Lynn NHS Trust
Uttlesford Primary Care Trust
Watford and Three Rivers Primary Care Trust
Waveney Primary Care Trust
Welwyn Hatfield Primary Care Trust
West Hertfordshire Hospitals NHS Trust
West Norfolk Primary Care Trust
West Suffolk Hospitals NHS Trust
Witham, Braintree and Halstead Care Trust

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Heat Map East of England ] SHA forecasts 2006 07 East of England ]

Sheila Porter-Williams
Campaign for Health Service Democracy
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Dunchurch
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sheilaCHSD@porter-williams.freeserve.co.uk