Voluntary Sector

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  • Radical plans to let charities run hospitals.  Observer Sunday January 6, 2002
  • Charity watchdogs in England and Scotland intervened yesterday in mismanagement and financial irregularities in breast cancer charities on both sides of the border. John Carvel and Kirsty Scott Saturday May 24, 2003 The Guardian
  • The commercial fundraiser at the centre of a scandal involving two breast cancer charities has called in the liquidators. Tash Shifrin Monday June 9, 2003
  • The voluntary sector is setting up an independent commission to develop plans for a new body to regulate charity fundraising. The move by the Institute of Fundraising follows the scandal that last month hit two breast cancer charities, sparking intervention by the charity watchdog and the courts. Tash Shifrin Wednesday June 11, 2003 The Guardian
  • Fundraising firm had been investigated before. Tash Shifrin Thursday June 12, 2003
  • Labour's leading moderniser Alan Milburn will today argue that the government can defuse the row over extending choice in the public services by giving a much greater role to the voluntary sector. Patrick Wintour, chief political correspondent Wednesday November 12, 2003 The Guardian
  • Charities and voluntary organisations should be given a central role in delivering NHS services, the former health secretary Alan Milburn said yesterday in his latest pitch for a radical Labour manifesto. He told voluntary organisations that groups such as the Red Cross and the Terrence Higgins Trust could deliver NHS services in partnership with the state. The government had to move on from believing the only two options were public or private services. Patrick Wintour Friday May 7, 2004 The Guardian
  • Charity chief executives have today called for "practical detail" on funding of contracts to provide NHS services, after the signing of a strategic agreement between the Department of Health and the voluntary sector. The Association of Chief Executives of Voluntary Organisations (Acevo) has written to the health secretary, John Reid, and the NHS chief executive, Sir Nigel Crisp, saying the "insecure, short-term, risky nature" of most public service contracts is an obstacle to charities providing public services. Earlier this week, Mr Reid and leaders of NHS organisations, the voluntary sector and local government signed the strategic agreement aimed at underpinning partnerships in service provision. The agreement, Making Partnerships Work for Patients, Carers and Service Users, is the latest sign of ministers' commitment to increase the role of the voluntary sector in delivering public services. Its stated aims include making the voluntary sector "part of mainstream service provision". Tash Shifrin Wednesday September 22, 2004
  • Charities should be given a much broader role in delivering public services, says Stuart Etherington. Monday November 15, 2004
  • Charities should think twice before plunging into contracts to deliver public services, the umbrella body for the voluntary sector will warn tomorrow in a move to curb government expectations of large-scale transfers of services from state providers. Delivery of public services should be "a means to an end for voluntary and community organisations... not the end in itself," the National Council for Voluntary Organisations (NCVO) will say. "We need to ensure a balance between this and our wider role in supporting and promoting civil society."  David Brindle Monday May 30, 2005 The Guardian
  • Nick Mathiason on the rise of a new form of enterprise somewhere between a charity and a business. Sunday July 24, 2005 The Observer
  • The large-scale transfer of public services to the voluntary sector is imminent but, as Tash Shifrin reports, the move could undermine the public perception of charities. Wednesday July 27, 2005 The Guardian
  • How to best deliver public services is one of the major preoccupations of the Labour government's third term. Commissioning services from a range of different providers seems to be the preferred answer. Whether in health, education or offender management, there are numerous proposals for changing the role of the public sector from being a direct provider to being a commissioner of services from the commercial or voluntary and community sectors. Wednesday November 2, 2005 The Guardian
  • Experts give their view on the success of the voluntary sector Compact in a roundtable discussion. Wednesday November 2, 2005
  • Nearly 800 NHS nurses and therapists in Surrey have formed themselves into a John Lewis-style employee-owned company and will find out this Tuesday whether they can sell medical services to Surrey Health Authority. The new social enterprise, Central Surrey Health, is set to take the first large-scale transfer of key services to an employee-owned organisation within the NHS. Nick Mathiason Sunday November 13, 2005 The Observer
  • Care for carers. Congratulations on Anushka Asthana's article on home carers (News, last week), highlighting the extremely difficult and vital role they play in our society. This is a stressful and heroic job, due to become even harder if state-funded support for carers is to be frozen. When it appears that we are approaching a period of national debate over the balance between taxes and spending, it is useful to be reminded of the human cost of cuts in public funding. In an area where support is already inadequate, local councils would be better focusing their efforts on delivery of care rather than penalising families that need more, not less, support. Matthew Kirk London SE16
        Anushka Asthana's searing report throws a sharp light on the government's current mantras for the NHS: choice and contestability. It believes that it can create more choice for patients by opening up NHS services to private providers. The result is that attention and resources are diverted largely to short-term conditions which can be treated quickly and profitably by the private sector. Severely damaged children and other difficult patients, and their carers, are offered no choice at all, and the meagre help they receive is cut even more. That is the kind of thing that happens - inevitably - when the NHS is driven by choice, rather than need. Richard Heller London SE1. Letters to the Editor Sunday November 13, 2005 The Observer
  • Fears over side effects of charities' links with pharmaceutical industry. Pharmaceutical companies are donating sums of money to charities and patients' groups that lobby for certain drugs to be available on the NHS. The decision of NICE to restrict the provision of Alzheimer's drugs to those with a moderate form of the condition was condemned by the charity For Dementia. For Dementia used the public relations consultancy GCI Healthcare to publicise its views, another of whose clients is Shire, the company that makes some of the drugs in question. Similarly, the public relations consultant for Women Fighting for Herceptin previously worked for Roche, the drug manufacturer. Charities and the companies are not obliged to reveal details of donations and services exchanged.  Summary by Keep our NHS Public of Financial Times 24 January 2006
  • Blair pledges to help voluntary groups compete to run services. Tony Blair has promised an action plan to create fair competition for the voluntary sector when bidding for public service contracts. Blair said: "We must remove the remaining obstacles that prevent the sector helping us reshape services around the needs and wishes of the public." The Association of Chief Executives of Voluntary Organisations says the sector is hampered by short-term contracts, bureaucracy, a reluctance by the public sector to pay the full cost, burdensome monitoring, and tax and VAT rules. Summary by Keep our NHS Public of Financial Times 6 February 2006
  • Trust attacked over nursing contract scheme. The private sector has attacked the move by East Elmbridge and Mid-Surrey PCT to allow its nursing staff to form a not for profit company and sell their services back in a £20m a year deal. The private sector says the contract was not put out to tender and the retention of NHS pension rights by the staff gives them an unfair advantage. 700 staff have formed Central Surrey Health, one of the first examples of the kind of social enterprise the government is so keen to encourage in the emerging market of providers. Norman Rose, director-general of the Business Services Association, said that while the PCT had no legal obligation to put the contract out to tender, their failure to do so means that value for money could not be tested. And because the staff are being allowed to stay in the NHS pension scheme, Rose said that "if this contract ever is put out to tender on renewal, this new not-for-profit company would still win because its total costs would be artificially lower." Private, public and voluntary sectors all complain of the absence of a level playing field and see themselves as disadvantaged. Michael Dixon, chairman of the NHS Alliance called for an end to "preferential contracts" for the private sector in IS-TCs, "where commercial companies are being paid more for the same work than the local NHS provider, or even being paid when they do not deliver treatments they were contracted to do." He also said private sector companies could afford the costs of making lots of bids for GP services where individual GP practices could not. He said: "There are worries that private sector providers may underbid to win contracts because they can afford to, only to raise their prices sharply later." Summary by Keep our NHS Public of Financial Times 7 February 2006
  • Patient care jobs face axe. Seventy voluntary car drivers could lose their jobs taking patients to Shropshire hospitals and care centres after the county ambulance service lost a £1.5 million transport contract. Instead Shrewsbury and Telford Hospital Trust and the area's PCTs awarded the contract to the private sector. Summary by Keep our NHS Public of  Shropshire Star 5 April 2006
  • Children with cancer and leukaemia are among the frontline victims of sweeping cuts being forced through to contain the health service's ballooning financial deficits, nurses' leaders warned last night. The elderly and those with mental health problems are also suffering, with the closure of beds in community hospitals and the reduction in numbers of specialist nurses needed to treat them. Nurses' leaders yesterday published a dossier of examples to back their claims and said their research disproved ministers' assertions that trusts are seeking to balance their books without any detriment to patient care. The warning came as Patricia Hewitt, the health secretary, came under widespread attack for claiming yesterday that the NHS had just enjoyed its "best year ever". In a speech to Unison's health conference in Gateshead today, Ms Hewitt is expected to offer a stark message that the NHS must "modernise or die". As part of a coordinated fightback she will say that, after the additional resources put into the service by Labour over the past few years, the NHS was now "back in business". Beverly Malone, general secretary of the Royal College of Nursing, roundly denounced Ms Hewitt, saying that if this was the best year for the NHS she dreaded to think what a worse one could be like. Drawing from RCN research, she gave examples of how patient care was being affected in second tier services for the vulnerable. Among the examples were:
    • Children with cancer and leukaemia in Taunton, Somerset, are no longer being treated by a community nurse because the local primary care trust withdrew funding it had promised to the cancer charity CLIC. The children now have to make long journeys for treatment, wrecking their chances of continuing a normal life in their own community.
    • Avon and Wiltshire mental health trust has cut the number of beds by more than 65 to less than 40. The frail and vulnerable have to go further afield for treatment.
    • In the Cotswolds, 80 community beds have been closed within the last three months to reduce deficits. A similar number have been lost in Felixstowe.
    • Ward closures in Skegness has led to patients having to travel 40 miles to Lincoln.
    • Minor injuries units are being closed and opening hours reduced.

    Dr Malone said: "NHS deficits are hitting patient services; to claim otherwise is simply wrong. These are real services for real people with real illnesses, and we have got to stop treating them as statistics on a balance sheet." Yesterday it emerged that Downing Street received a report from his delivery unit last week pointing out that prospects for reaching 11 of the government's 28 health targets by 2008 were poor. The Department of Health declined to name the 11 targets that received "red traffic lights", but it was understood they included public health objectives such as improved sexual health and reduced children's obesity. John Carvel and Tania Branigan Monday April 24, 2006 The Guardian

  • Pain but no gain. According to the Guardian: "The shockwaves [of the deficits crisis] are being felt by health service partners, notably social services and voluntary organisations contracted by the NHS to deliver services. According to the Association of Chief Executives of Voluntary Organisations (Acevo), valuable statutory funding for charities is being delayed or withdrawn in an effort to ease NHS budgets in the short term. The result, it says, is that many services run by voluntary groups are being left overstretched or are even vulnerable to closure." Summary by Keep our NHS Public of  Guardian 10 May 2006
  • The price of everything. David Janner-Klausner argues that introducing a market into local health provision can in theory increase user 'choice'. But in practice the most likely result is that a few giant firms will end up running all the services in ever-larger areas. He writes: "There is a risk that the mechanisms introduced to increase choice will harm the very communities that Le Grand argues would benefit most from it. The point is not only to provide choice, but also to understand the nature of it, including who the operators are, whom they employ and whether the competition between them will be real…The reality will be the emergence of a small number of suppliers, awarded ever-larger contracts. A similar consolidation has taken place in the bus market following deregulation…For smaller companies, training, innovation and participating in bidding processes costs proportionately more than for larger ones. If they need to invest to fulfil a contract, they are likely to be considered a risky prospect by lenders because their income streams are not as diverse as those of larger providers. If they are charities, their ability to assume risk is even more limited…if commissioners try to include knowledge-sharing clauses in contracts, they are likely to find that contractors put a price on sharing their intellectual property with competitors, if they are willing to do so at all. This will make market-based provision more expensive and will slow down innovation when the goal is to speed it up…Since the government is committed to developing local markets, the likely outcome is that larger companies will have the edge. Furthermore, commissioners will be tempted to get together and offer larger contracts, as this can cut costs. Smaller companies will lose out and agglomeration is almost inevitable. The impact on costs and quality of outcomes is unclear to say the least. Summary by Keep our NHS Public of  Public Finance 12 May 2006
  • Social enterprise funding pledged by Government. The Department of Health has pledged to help GPs set up not-for-profit organisations to help fight off the challenge of private providers. Social enterprises are one of the options available to GPs who want to set up an umbrella organisation bringing together several practices to help win NHS contracts. Summary by Keep our NHS Public of  Pulse 12 May 2006
  • Nurse entrepreneurs appeal for ministers' help. A group of nurses employed by Surrey Heath and Woking primary care trust are hoping to mirror their East Elmbridge and Mid Surrey colleagues and set up a 'community interest' company to take over their PCT's provider services. According to community services lead nurse Liz Altheridge, 750 staff currently employed providing services for the PCT are signed up to the project, but resistance from the PCT plus difficulty in accessing pump-priming funds is blocking their progress. The new company will provide all community nursing and health services and would take control of the local community hospital if it won the contract from the PCT. Summary by Keep our NHS Public of  Health Service Journal 18 May 2006
  • Pioneering nurse entrepreneurs course loses government funding. The Department of Health (DH) will not be renewing funding for a flagship course designed to help entrepreneurial nurses set up and run social enterprises. From the 2006/ 07 academic year, nurses on the ground-breaking course at the University of Oxford's Saïd Business School will have to pay around £2,000 in fees. Cheryl Kernot, director of the Social Entrepreneurs Working in Healthcare course, said: "There is a complete mismatch between government rhetoric on social enterprise and action." Summary by Keep our NHS Public of  Nursing Standard 6 June 2006
  • Nurses like social enterprise but also want NHS pensions. Almost three-quarters of nurses are interested in working for a social enterprise, according to an RCN survey on the not-for-profit models of provision. An RCN online survey of nurses found that three-quarters of nurses are interested in working for a social enterprise, but 86% said they would not transfer unless they were able to keep their NHS terms and conditions and pensions as a minimum. Colin Beacock, RCN policy adviser, said that most of the participants in the survey probably already had an interest in social enterprise, and that it showed that even those who were pro-social enterprise were worried about pensions, duration and content of contracts for services and the commitment to staff training and nurse education. Summary by Keep our NHS Public of  Independent Nurse 20 June 2006
  • Tony Blair will today signal a big expansion in the voluntary sector's provision of public services, saying he will remove all barriers, rules and bureaucracy that hold the sector back from competing fairly for public contracts. In a signal of intent, he will say that the sector should play a bigger role in the provision of a £220m contract to supply NHS community equipment, such as wheelchairs.  Patrick Wintour Thursday June 22, 2006 The Guardian
  • Health staff have snubbed switch to social enterprise, says union. Plans to transfer thousands of NHS staff into new free-standing "social enterprises" received a setback yesterday when their union said staff at a Surrey primary care trust had voted firmly against such a move. Unison said 84% of district nurses, health visitors, therapists and others who were scheduled to be transferred into a new business, Central Surrey Health, at the end of July, had voted against the idea. The project has been seen as a trailblazer, with the Department of Health setting up a social enterprise unit to help other primary care trusts do the same. The department wants the NHS and PCTs to concentrate more on the commissioning of care, with staff to be supplied increasingly by new forms of social enterprise, private contractors and free-standing foundation trusts rather than being employed by the NHS. Under Central Surrey's plans, 800 staff would form a not-for-profit partnership, which would be at risk of profit and loss, that would contract back the services they currently supply to GPs and patients. Unison's claim that the idea had been decisively rejected was challenged by East Elmbridge and Mid Surrey PCT, which contended that only 40% of staff had responded. However, Karen Jennings, head of health for Unison, said staff had delivered "a massive vote of no confidence". Unison would, with other unions, be considering options including legal action and industrial action if the primary care pushed ahead with the transfer. Summary by Keep our NHS Public of Financial Times 28 June 2006
  • Community hospital cash depends on 'local backing'. The Department of Health wants acute and primary care trusts to use a series of 'marketing tactics' in consulting local populations on the future of community hospitals. In order to gauge fully public opinion, trusts will be urged to abandon "poorly attended town hall meetings" in favour of consumer surveys and face-to-face events with "local people randomly invited from the electoral register". The DoH guidance will tell the NHS to use marketing techniques commonly used to check, for example, which car people plan to buy or how much they spend on their phone bill. The DoH said private companies or public-private partnerships would be encouraged to invest capital into community services, and that the NHS would be encouraged to form joint ventures with the charitable and not-for-profit sectors to develop community services. Summary by Keep our NHS Public of Health Service Journal 6 July 2006
  • Cash crisis? We'll just have to raise it. Staff at one mental health service, the Young People's Service (YPS) in Cambridge, which is earmarked for closure in the autumn, are refusing to let their unit become just another statistic. Led by consultant psychiatrist Shankarnarayan Srinath, YPS staff have decided to try to raise the cash themselves to keep the service going. Following a consultation with the primary care trust, YPS staff accepted that Cambridge City and South Cambridgshire PCT is unlikely to reverse its decision and, in response, have taken the highly irregular step of applying for charitable status. Summary by Keep our NHS Public of Guardian 12 July 2006
  • Surrey social enterprise prepares for launch. England's largest so-called 'social enterprise' offering healthcare services will launch in shadow form on 1 August. Seven-hundred community and primary care staff will then transfer from East Elmbridge and Mid Surrey primary care trust to Central Surrey Health when it officially launches on 1 October - provided it meets five conditions. The company was set up to take over £250,000 worth of primary and community services by two of the PCT's directors after the government announced it wanted to reorganise primary care last year. The new company must now demonstrate that it is committed to the PCT's turnaround plan projects, it has taken full advice on public consultation, its board has the full 'range of competencies' necessary, it is 'engaged with staff and local GPs' and its business plan is bearing practical fruit. Summary by Keep our NHS Public of Health Service Journal 27 July 2006
  • Clinicians launch community ENT. A group of 150 GPs, practice nurses and managers have set up a social enterprise venture in an attempt to protect NHS services from being 'picked off' by the independent sector. City and Hackney ELIC (East London integrated care) has been set up as a community benefit society. It is due to start work within the next few months, initially offering community-based ear, nose and throat services for patients from across the City of London and Hackney. Project manager Paul Haigh said: 'GPs thought that it was very much better to be working together to provide locally driven and run services rather than having private sector companies like UnitedHealth or others picking off services.' ELIC receives income under practice-based commissioning and under the terms of its charter may only plough profits back into improving the service locally. It is also supporting schemes to allow all its members to get involved in the practice-based commissioning of other hospital services and is developing new clinical pathways to speed patient care. Local residents will also be invited to become members from next year. The start-up costs totalled around £60,000. As ELIC is not yet recognised as an NHS organisation, should it expand and wish to take on employees, these would not benefit from NHS terms and conditions. Haigh said: 'This sort of thing could seem very daunting for people in the NHS who have no experience of setting up companies. The private sector has its own in-house lawyers and is engaged in business ventures all the time.' Summary by Keep our NHS Public of Health Service Journal 7 September 2006
  • GPs unite against private sector. Around 100 GPs in east London have banded together to form a social enterprise to help fight off the threat from private providers. East London Integrated Care (ELIC) will also provide management support for practice-based commissioning and develop GPSI services for GPs in Hackney. The organisation, launched last week, has been set up as a community benefit society, meaning its profits can only be ploughed back into health services. All bar one of Hackney's practice-based commissioning consortiums have signed up to the scheme, which is not open to private providers. Dr Clare Highton, a ELIC steering group member, and a Hackney GP, said the scheme reflected the "long history of working together" in London's East End. She said: "When bidding against Mercury Health you do have to have a slick business case." Summary by Keep our NHS Public of Pulse 8 September 2006
  • Nurses to leave NHS and sell services back through limited company. About 700 nurses and therapists are to quit direct employment with the National Health Service and sell their services back through a mutually-owned limited company. A Surrey primary care trust has finally decided to go ahead with the ground-breaking three-year contract, thought to be worth about £20m a year, in spite of trade union opposition and criticism from the private sector that the deal has not been put out to tender. Central Surrey Health "goes live" on October 1, East Elmbridge and Mid-Surrey PCT confirmed yesterday. It is the first significant creation of a new "social enterprise", formed by NHS staff, to take the risk of leaving the NHS to sell their services back to it, in a move the Department of Health is encouraging. Central Surrey Health will operate a little like a John Lewis-style partnership, with staff owning the company, which can make profits but will also risk going bust. Staff will not be paid dividends, but could receive a bonus, with profits being reinvested into the business. To get the deal started, staff are being allowed to remain members of the NHS pension scheme, and are being transferred with existing terms and conditions protected, including pay rates set by the NHS's new pay restructuring deal. Patricia Hewitt told a meeting of the Social Enterprise Coalition there was "huge potential" for such social enterprises to "un-leash the potential of staff within the NHS to deliver better services for patients". But the move has been strongly opposed by some of the health service unions such as Amicus and Unison, which see it as further evidence of the government's desire to break up the NHS. The Business Services Association has criticised the deal as being anything but "fair, open and transparent". Norman Rose, the BSA's director-general, said the primary care trust "is doing a cost deal with its own staff. I don't see how it can know whether it is getting value for money". Summary by Keep our NHS Public of Financial Times 14 September 2006
  • Charity accuses government of withholding cash to balance books. A leading charity has accused the Department of Health of keeping back a payment of almost £4m in order to pay off its own debts. The Community Service Volunteering scheme has been due £3.7m since last April. The situation has prompted charity chiefs to warn that they are prepared to take the government to court over its failure to hand over money promised for services delivered by charities. Capital Volunteering helps volunteers to give assistance to people with mental health problems and also supports people with mental illness who want to take on a volunteering role as part of their recovery. The project now faces closure unless the money comes to light. Summary by Keep our NHS Public of Guardian 20 December 2006
  • Extra £70m to be pumped into health and social care. Over £70m is to be used to support social enterprises in health and social care over the next four years. The move was announced by Ivan Lewis, the health minister, as the Commons public services committee said it would be launching an inquiry to look at the "costs and benefits" of the government's use of voluntary and not-for-profit organisations. The department of health may also be challenged by private providers to put out to tender a number of contracts among 25 "pathfinder" social enterprises which it is supporting. Representing key private sector providers, the NHS Partnerships Network has already accused the government of improper procurement procedures over the granting of a contract to seven hundred nurses and therapists to leave the NHS and re-provide their services as Central Surrey Health, without laying the contract open to competition from other providers. Summary by Keep our NHS Public of Financial Times 25 January 2007
  • Nurse steps in over axed blood tests. Nurse Pat Brady is launching her own blood test clinics - weeks after being made redundant by the NHS. Mrs Brady was the only member of staff forced out of a job when Coventry Teaching Primary Care Trust controversially decided to scrap its community blood test service. Mrs Brady said: "I came up with the idea when I was talking to an elderly lady a few weeks ago and she told me she had been to the new hospital and the trip had cost her £25 in a taxi. I thought starting my own service out in the community could help people like her." Mrs Brady said she and many of her colleagues had been sad to hear the service was being scrapped. But she believes the decision will become such an extra burden on the hospitals and cause so many complaints that the service will be reintroduced in the future. About 500 people are protesting about cuts to the blood test service in Cheylesmore. The clinics were cut back as part of a bid by the PCT to save £10.5m. From next week, people will have to attend either University Hospital, Walsgrave, for blood tests, or a unit on the Coventry and Warwickshire Hospital site, in the city centre. Summary by Keep our NHS Public of Coventry Evening Telegraph 26 January 2007
  • NHS volunteers 'not about cuts'. An NHS trust in Surrey says a hospital volunteer scheme which will see people helping to feed patients is not a cost-cutting exercise. Members of the Epsom and Ewell branch of Age Concern have adopted the Roseberry Ward at Epsom Hospital. It means trained volunteers can provide a "befriending service" and help with feeding. Health campaigners said they hoped it would not lead to staff cuts. Dr John Lister, from the pressure group Health Emergency, said he could "understand why public-spirited people want to help their local hospital", but he hoped their "good intentions and goodwill" would not be used to save money. Summary by Keep our NHS Public of BBC Online 5 February 2007
  • More funding for new social enterprises. Social enterprise organisations are set to receive a further cash injection in the government's comprehensive spending review. Department of Health social enterprise lead Julie Dent, currently seconded to the Social Enterprise Coalition, told delegates at a conference that 'extra revenue' would be made available to aspiring social enterprise organisations when the government announces the review later this year. Last month the DoH announced a £73m fund to be given to start-up social enterprises in health and social care. Summary by Keep our NHS Public of Health Service Journal 15 February 2007
  • After Eden, things look rosy in the social enterprise garden. So far, relatively few social enterprises in the health and social care field have won contracts to deliver NHS services, although there are a small number of fairly well-established examples. South East London Doctors Co-operative, a non-profit-making limited company owned, managed and financed by 460 GP members, provides out-of-hours services for around 900,000 patients in Lambeth, Lewisham and Southwark. Sandwell Community Caring Trust is a charity that runs residential and respite care and supported living programmes for people with physical and learning disabilities in the West Midlands, and the Kath Locke Centre in Manchester was the first NHS primary care facility in the country to be run by a social enterprise. In September 2006, health secretary Patricia Hewitt (who worked in the not-for-profit sector before becoming an MP, and while trade and industry secretary established a new legal structure, the 'community interest company', to help such bodies) wrote a pamphlet setting out why social enterprises should play a greater role in 'unleashing the potential of staff within the NHS to deliver better services to patients'. The community foundation trust model, currently under discussion by the Department of Health and Monitor, could offer one means to redesign services. Another approach, Ms Hewitt suggested, was to find ways to allow the NHS to routinely contract with, or set up its own, social enterprises - for example to deliver services organised around care pathways such as stroke, diabetes or other long-term conditions, and perhaps to work in joint ventures with charities and voluntary groups. Already there is no shortage of social enterprises keen to enter the NHS market. In October the DoH's social enterprise unit invited applications to become 'pathfinder' social enterprise projects. It got more than 400 responses in six weeks. The 25 winners, announced at the January conference, will receive DoH backing up to a total of £1m to help them develop NHS-commissioned provision ranging from services for specific patient groups, like dementia patients, to wider activities encompassing primary and community care across whole districts. Ian Carmichael, a former primary care lead at South West strategic health authority, is now on secondment to set up one of the pathfinder social enterprises, the Forest of Dean Health Enterprise Trust, which aims to take over the running of two community hospitals and become an 'umbrella provider' for the area's 80,000 population. He said: 'To make our ideas into reality we need to employ a lot of staff, and we're going to need a way of giving them access to NHS terms and conditions or it won't work. As a temporary solution, secondment might be the answer but even that is fraught with problems so this is certainly something that needs sorting out from the centre.' At least one social enterprise - Central Surrey Health - has managed to find a way of keeping its staff in the NHS pension scheme while delivering services on a contractual basis, albeit without having gone through a formal tendering process. The nurse and therapist-led mutual limited company took over a three-year, £60m contract to supply community services including speech and language therapy to East Elmbridge and Mid-Surrey PCT in October 2006. Summary by Keep our NHS Public of Health Service Journal 15 February 2007
  • A bridge between patients and policy-makers. Concerns have been raised about how charities and the NHS are working together on the ground. The government is championing the notion of a patient-led NHS. A consultation document published last June, A Stronger Local Voice, outlines the need for more patient involvement in health. But there are concerns about how this is working on the ground and controversy, for example, about primary care trusts' failure to adequately consult the public over decisions to put GP surgeries out to competitive tender. Charities can bridge the gap between the public and the policy-makers by helping people to articulate their grievances in coordinated campaigns ti get ministers' attention. A thorny issue exists around charities accepting donations from the pharmaceutical companies manufacturing the drugs at the heart of some patient-led campaigns. For example, two charities at the forefront of the Herceptin campaign - Breakthrough Breast Cancer and Cancerbackup - all receive funding from Roche, which makes the breast cancer drug. Summary by Keep our NHS Public of Guardian 21 February 2007
  • Health service staff consulted over changes. Hull Teaching Primary Care Trust is putting proposals to split its commissioning and service provision arms to staff for consultation from today. The plans include setting up a social enterprise company to provide services such as sexual health and district nursing. The company will be called City Healthcare Partnership Ltd and will be able to bid for contracts and exercise control over its own finances, choosing how to invest any money it makes. However staff must be consulted before the move is made. Andrew Burnell, PCT director of provided services and nursing, who will head the new company, said: "The Government wants PCTs to look at their provided services and improve value for money and productivity. Social enterprise in the NHS uses business as its core principle. We can be adaptable and take risks. We will make money, but we can invest any surplus back into staffing, the business or the community. This could put Hull on the map. Out of the first group of PCTs nationwide, we are one of the biggest, with 1,200 staff." Summary by Keep our NHS Public of Hull Daily Mail 22 March 2007
  • Minister backs social enterprise model in healthcare market. Social enterprises-businesses for which the bulk of profits are reinvested in the community-will be one of the keys to transforming health and social care in the next decade, claims the health secretary, Patricia Hewitt. Ms Hewitt was speaking at the launch of Healthy Business, a publication from the Social Enterprise Coalition, which describes nine social enterprises already operating successfully in health care. They include an out of hours GP service, a nurse run general practice, and a community led primary care centre. The government has put increasing weight behind encouraging new providers into the health market. Last year's Our Health, Our Care, Our Say white paper on primary care identified social enterprises as an important means of raising quality and stimulating innovation. Summary by Keep our NHS Public of British Medical Journal 30 March 2007
  • £1m company to tackle inequalities in North West A company established to deliver better public health for people across the North West is set to launch in the next few months. NHS North West is planning to pump £1m into a community interest company in an attempt to improve the health of its population and stem the tide of rising health inequalities. The strategic health authority hopes the company, under its 'living better, living longer, caring more' campaign, will develop a region-wide health programme supported by a social marketing campaign. NHS North West is currently recruiting a programme director to run the company and will bring together stakeholders from public sector organisations across the region to form a board. In a briefing paper to the SHA board, director of public health Dr Ruth Hussey said 'leadership and direction on health messages would be best accepted from an independent organisation', as public confidence in what are seen as government messages is low. The company will run the public health programme over four years, focusing on obesity in its first year. According to the briefing paper the programme also aims to: transform public sector approaches to communication with the public about health; build capability for improved communication with the public and private sectors; engage the public and private sectors in understanding the health impact of key policies and strategies in order to facilitate policy change; measure and disseminate the impact of the programme through research and evaluation. Summary by Keep our NHS Public of Health Service Journal 26 April 2007
  • Hospices hit by new fees rule. Hospices with charitable status are to be charged the same amount of regulation fees as NHS or private sector providers. Help the Hospices says that the Healthcare Commission's decision is unfair because hospices will not be able to recover the costs, while other sectors can. Summary by Keep our NHS Public of Times 22 May 2007
  • Clean conscience. When one council [Leeds] could no longer deliver on its home care promises, it turned to social enterprises to do the job - with tidy results. Fay Wertheimer Wednesday May 30, 2007 The Guardian
  • Changing faces. As national Volunteers Week begins today, Simon Teasdale looks at the changing profile of volunteers in the NHS. Friday June 1, 2007 SocietyGuardian.co.uk
  • Project to encourage diverse range of NHS volunteers. Ed Miliband, Minister for the Third Sector, and Ivan Lewis, Health Minister, launched a £265,000 scheme to open NHS volunteering to a wider range of volunteers by getting under–represented groups involved – especially young people and those at risk of social exclusion. Care & Health 8 June 2007
  • Voluntary hospital car service distress. Devon Primary Care Trust has announced the complete withdrawal of the subsidised voluntary hospital car service in a statement reminiscent of Orwellian Newspeak. It reads: "Devon PCT has been working closely with South Western Ambulance Services Trust (SWAST) and partners from the voluntary sector, Devon County Council, patient representatives and other health trusts to provide a more equitable service with a local focus for local need." It continues: "The new arrangements are being put in place to ensure fairness and give patients access to a wider choice of travel options." These words are meant to inform the public that from now on they will have to pay 40 pence a mile to community transport groups to get to hospital instead of a flat rate of £4 or £5. The "more equitable service" providing a "wider choice of travel options" consists of "public buses and trains". Although discussions have taken place between the trust and local community transport associations (CTAs), sources say that the trust broke these off, effectively leaving the CTA's to deal with the problem alone. Some patients have already been unable to afford up to £40 for a roundtrip and many volunteers are being put in a difficult position in providing the service. Summary by Keep our NHS Public of North Devon Journal 14 June 2007
  • Voluntary sector and the dangers of hype. The report reveals that voluntary organisations are not as good as the rhetoric would have us believe. It is a truth universally acknowledged that a government with a public service is in need of a charity to make its delivery more flexible, responsive and customer friendly. But a report today from the National Consumer Council (NCC) blows apart the belief that voluntary organisations show higher levels of responsiveness. Alison Benjamin Wednesday June 20, 2007 The Guardian
  • Choose or lose out. Contracting for public services means a culture change for charities - and it will not be easy. Adam Sampson [chief executive of Shelter] Wednesday July 18, 2007 The Guardian
  • Social Enterprises and the NHS- changes patterns of ownership and accountability. Doubts about the long term viability of social enterprise groups within the NHS are raised by new research. Care & Health 24 July 2007
  • Main points of the third sector review. The final report of the government's third sector review sets out measures to build on partnership with the third sector and feed into the upcoming comprehensive spending round. Tuesday July 24, 2007 SocietyGuardian.co.uk
  • Hospices 'face funding struggle'. More than one in four charitable hospices is now in deficit as funding promised in the government's 2005 manifesto has failed to materialise. A study of 186 of the UK's 194 charitable hospices has found that many are struggling as the amount of government money they receive as a proportion of their spending has fallen for the last three years, despite the manifesto pledge to double the funds available. In England the figure stands at 32%, having fallen from 34% in 2004 and 33% in 2005. The figures also reveal that the amount received varies massively - from 62% to nothing. Help the Hospices chief executive David Praill said: "We are asking the government to deliver Labour's election manifesto commitment to doubling the amount given for palliative care as a matter of urgency. Charitable hospices provide the majority of in-patient palliative care services as well as a range of day care, hospice at home, bereavement support services and training for doctors and nurses. We are not asking for 100% funding, but we do need the government to cover the cost of services that the NHS would otherwise have to provide. The donations we get from charity fundraising activities in local communities are already badly needed and cannot be stretched to cover core NHS responsibilities indefinitely as well. The situation will only worsen with an ageing population and more and more of us living longer with terminal illness - this issue has to be addressed now." Unison head of health Karen Jennings said: "The hospice movement is a unique service which has led the way in palliative care. They receive fantastic support from many relatives who raise funds for the service, often for years after the death of a family member. But they cannot survive on fundraising alone." A Department of Health spokeswoman said that funding for hospices was part of a strategy being developed on end of life care. "We appreciate the immense contribution that the voluntary sector continues to make to specialist palliative care," she added. "We are also aware of the concerns some in the voluntary sector have around funding for specialist palliative care." Summary by Keep our NHS Public of BBC 24 July 2007
  • The difference is clear. Social change comes from the demands of people. After a year talking to hundreds of third sector organisations as part of our review, I am more convinced than ever of the sector's essential role in helping to make social change happen. Ed Miliband Wednesday July 25, 2007 The Guardian
  • How capitalism got a conscience. The third sector, which ploughs profits into social goals, is worth £8.4bn a year. Marianne Barriaux Wednesday July 25, 2007 The Guardian
  • Clarity needed on 'stealth' social enterprises. Social enterprises working with the NHS have become unaccountable and bureaucratic as they become distanced from their community-focused roots, academics have warned. The first published study into social enterprise in the health service, carried out by Durham University and commissioned by Unison, highlights concerns over the changing role of the new organisations - considered to be third sector groups using business-like strategies. The study says they are "disconnected from their roots in the co-operative movement, community-focused businesses and regeneration activities". They are being ever more widely defined as organisations that put surpluses back into the health community, to include foundation trusts or even private firm BUPA. This has led to confusion and lower public accountability, and financial concerns are compromising the organisations' original mission. The study says: "Responsiveness to the local community could be lost in the search for viability in a competitive market or through services being provided by multinationals. Collaboration and sharing of good practice could prove difficult in an increasingly commercial and contractual environment." Launching the report, David Hunter, professor of health policy and management at Durham University's centre for public policy and health, said social enterprises "are not a panacea." "The danger is that as contracts replace grants, social enterprises will become risk averse and heavily bureaucratic," he added. "It's a policy that's been rushed through in great haste, without thinking through some of the key elements of accountability. This has happened by stealth, without any sort of public discussion. Many people don't know what social enterprises are." Unison head of health Karen Jennings said: "There are concerns that the traditional programme of social enterprise may be undermined by the great emphasis on business elements. Contractualisation means social enterprises that don't have a great deal of experience may go under or be taken over." Commenting on the report, King's Fund director of policy Jennifer Dixon said: "Social enterprise is an attractive label that many new providers will want to claim and there is a need to be clearer about what the characteristics are. Social enterprises must have some social purpose at heart and should be reinvesting any financial surpluses to support that aim." Summary by Keep our NHS Public of Health Service Journal 26 July 2007
  • NHS staff face shake-up. Some 1,200 staff could leave the NHS to sell their services back to it in Hull, which includes the Yorkshire constituency of Alan Johnson, the health secretary. The City Health Care Partnership would become the largest, mutually owned, not-for-profit social enterprise to be spun out of the health service so far, with staff joining a community interest company. Key issues, such as whether staff will still qualify for NHS pensions, have still to be resolved. Ivan Lewis, the social care minister, will announce the opening of a fund that will provide £73m of loans, grants and equity capital in the next four years to assist new social enterprises. The cash is available for both NHS and care services, with one part of its goal being to encourage primary care trusts to become chiefly commissioners of services, rather than providers. However, of more than 25 early "pathfinders" that the health department financed with £1.4m last year, only four involve NHS staff leaving to sell their services back, according to the department. It is the approach taken by 650 nurses and therapists in central Surrey that is the biggest such social enterprise to be launched to date. Other projects see charities, new entrepreneurs or partnerships involving the NHS or social services creating projects to provide a range of services from mental health to nursing and midwifery, as well as organisations that help refugees, or people with long-term conditions, in the community. Summary by Keep our NHS Public of Financial Times 17 August 2007
  • Big cash boost for social enterprise. A new Department of Health (DH) social enterprise investment fund is to pour £73m over the next four years into organisations providing health and social care services in local communities. The fund is part of the government's push to expand social enterprise in health and social care provision, outlined in the 2006 white paper Our Health, Our Care, Our Say. The cash will be used to start, set up and build social enterprises that meet specific health and social care needs. The care services minister, Ivan Lewis, says the launch of the fund follows the success of a £1.4m pilot project this year that tested the capacity of social enterprises to make a tangible difference in neighbourhoods across the UK. Community Docs for All, one of the enterprises taking part in the pilot, is setting up a locally managed primary care service in Weston-super-Mare. Annie Kelly Wednesday August 22, 2007 The Guardian
  • Charities call for Compact to expand role. When the government launched the Compact Commission and appointed the first compact commissioner last year, ministers promised it heralded the start of a new dawn in the relationship between local government bodies and their voluntary sector partners. Less than a year later, the commission is floundering. In June, Angela Sibson quit as chief executive. Now its head, John Stoker, the compact commissioner, has resigned. It is difficult to see how it will now effectively pursue its first work programme, launched with a fanfare by Mr Stoker and the then minister for the third sector, Ed Miliband, in April. There is a terrible synergy between the current state of play at the commission and the failure of the compact itself to live up to expectations. Annie Kelly Wednesday September 12, 2007 SocietyGuardian.co.uk
  • Second thoughts. We must keep religion out of public services, says Andrew Copson. In the welter of comment on public service reform, a dramatic change that has passed largely unnoticed is a massively increased role for religious organisations in the provision of statutory public services - an area of the welfare state that has long been secular. In our new report, Quality and Equality, the British Humanist Association highlights the threats this entails. It is not just that Britain is overwhelmingly and increasingly non-religious, and that services provided this way present a total mismatch between policy and reality, but that the policy opens up severe gaps in legal protection for service users and employees, and threatens social cohesion in years to come. The law protects workers from discrimination on the grounds of religion or belief. But equality law allows for religious organisations to claim exemptions from duties not to discriminate, and the TUC and others have cited concerns. Pecan, a previous contractor with Jobcentre Plus, was heralded only this week by government as suitable to take on work with offenders. Pecan's equal opportunities policy states that, "to maintain Pecan's Christian distinctiveness to serve the aims and objectives of the charity", it will only hire staff willing to sign up to the Evangelical Alliance "Basis of Faith", regardless of the position they are applying for. In Scotland, CrossReach, with a budget of £45m largely from local authorities, requires serious Christian commitment from nearly all employees. Public sector staff transferred to organisations such as these will find their career prospects damaged unless, for example, they participate in prayer meetings at work and follow a religious lifestyle at home. Not everyone will be affected, but the government plainly wants religious organisations to take on large parts of Jobcentre Plus and of the National Offender Management Service, so tens of thousands of staff are at risk. Service users too may suffer. Unlike citizens served directly by a public body, those receiving that same service from a religious organisation under contract are not legally protected against discrimination on grounds of religion or belief under the Equality Act 2006, nor do they have protection under the Human Rights Act for rights such as freedom of belief, privacy and sexual relationships. Some religious organisations in the line up for contracts are explicit that they do not want to be bound by human rights law. The Salvation Army, which already delivers large parts of the welfare system in Australia, told parliament's joint committee on human rights that "whilst it is appropriate for the state to be religiously neutral, this is impossible for an organisation such as the Salvation Army, which delivers its services as a direct outworking of the Christian faith." With no evidence to support its view, the government claims to believe that religious organisations add value and provide better outcomes, simply because they are religious. Yet their policy threatens to ringfence thousands of public service jobs for religious believers, just as one in three senior posts in schools are already ringfenced, and to undermine the rights of service users and employees. Wholly secular public services are the best answer, but without it the law must be reformed to guarantee that all deliverers of public services are held to the same basic standards of equality and human rights. · The Quality and Equality report can be downloaded at humanism.org.uk.  Andrew Copson The Guardian, Wednesday December 5 2007

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Sheila Porter-Williams
Campaign for Health Service Democracy
Green Haven, Halfway Lane
Dunchurch
Rugby, Warwickshire CV22 6RD
sheilaCHSD@porter-williams.freeserve.co.uk